Safe Gaming

Responsible Play — A Guide to Safe & Healthy Gaming on heybajee

Gaming is for enjoyment — not stress or harm. heybajee believes it is our responsibility to ensure a safe and healthy gaming environment for every member.

Age Restriction: 18+
24/7 Support
Self-Exclusion
18+
Adults Only
24/7
Support Services Active
5+
Protection tools available
100%
Privacy Guaranteed

Gaming Is for Fun — Not a Fix for Problems

Heybajee welcomes you to an entertaining and enjoyable experience. But we also recognize that gaming can sometimes develop into a habit that affects your personal life, family, or financial wellbeing. That is why heybajee is committed to building a culture of responsible gaming from the very start.

Our goal is clear — to give every member an environment where gaming stays fun, you stay in control, and help is available when you need it. Responsible gaming isn't just about following rules — it's a mindset that heybajee aims to build in every one of its members.

If you ever feel like your gaming is getting out of hand, use our protective tools or reach out to support. We're always here for you.


Core Principles of Responsible Play

Keep these points in mind to ensure safe gaming on heybajee

🎯
Play for Entertainment
Don't think of gaming as a source of income. heybajee is an entertainment platform — every session should be enjoyable and stress-free.
💰
Set a Budget
Decide how much you're willing to spend before you start playing — and never go beyond that. heybajee's deposit limit tool is there to help.
⏱️
Manage Your Time
Decide in advance how long you will play each day. Take a break when the time is up and spend that time with your family.
🧠
Play with Peace of Mind
Avoid gaming when you're stressed, sad, or angry. Better decisions come from a clear head — and so does better play.
🚫
No Chasing Losses
Do not place bigger bets trying to recover what you have lost. That is a warning sign. Use heybajee's cooling-off feature.
🤝
Don't Hesitate to Seek Help
If gaming is becoming a problem, contact heybajee support. We're here to help, not to judge.

Heybajee's Safety Tools

Use these tools anytime to keep your gaming in check

Financial Protection

Set Deposit Limit

Set a daily, weekly, or monthly cap on your deposits. Limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period, while reductions apply instantly.

Daily limitActive
Weekly LimitActive
Monthly LimitActive
Time Management

Session Timer & Reality Check

You will receive periodic reminders showing how long you have been playing. If you set a session time limit, you will be logged out automatically when the time is up — the most effective way to prevent excessive play.

30 Minutes 1 Hour 2 Hours 3 Hours Custom
Temporary Break

Cooling-Off Period

If you feel like you need a break, temporarily suspend your account for 24 hours, 7 days, or 30 days. You won't be able to log in during this period. Your account will be reactivated automatically once the break is over.

Long-Term Protection

Self-Exclusion

You can exclude yourself from heybajee for 6 months, 1 year, or permanently. During self-exclusion, you won't receive any promotional emails and won't be able to open a new account.

How to activate protection tools

1
Log in to your account
Log in to your heybajee account and click on the profile icon.
2
Settings > Responsible Gaming
Go to "Responsible Gaming" from the menu.
3
Choose your preferred tool
Deposit limits, session timers, cooling-off, or self-exclusion — activate whichever tool works best for you.
4
Confirm
Save changes. They take effect immediately and you'll receive a confirmation email.

Budget Calculator

Before you play, calculate a safe gaming budget based on your monthly income and expenses. Understanding what you can afford is the first step toward responsible gaming.

  • Entertainment budget should not exceed 5% of monthly income
  • Essentials First, Gaming Second
  • Treat money lost as the cost of entertainment
Monthly income (BDT)
Monthly Essential Expenses (BDT)

Recognizing the Signs of Problem Gaming

If you notice these signs, get help quickly — there's no shame in it

⚠️ Warning signs

💸
Spending Over Budget
Your monthly gaming spend is going over the limit you set.
😤
Feeling restless when not playing
You feel irritable or unable to focus when you're not playing.
🙈
Hiding it from family
You're hiding how much you're playing or spending.
🔄
Chasing Losses
Chasing losses by placing bigger bets to try to win back what you lost.

Signs of Healthy Gaming

😊
Play for Fun
You enjoy the game regardless of whether you win or lose.
Time Stays Under Control
You can stop yourself after a set period of time.
🏠
Family First
Family and work always come before gaming, no matter what.
💼
Financial Stability
Gaming never causes financial problems.

Self-Assessment Test

Check your gaming habits — answer honestly

1. In the last 30 days, have you spent more on gaming than you planned?
2. Do you feel uneasy or irritable when you are unable to play?
3. Has a family member or friend ever expressed concern about your gaming?
4. Have you ever played more to chase back losses after losing?
You're in Good Shape! Your gaming habits appear to be under control. Even so, make use of heybajee's safety tools to stay protected.
⚠️ Needs Attention. Based on your answers, it may be worth paying attention to a few things. Please reach out to heybajee support or consider the self-exclusion option.

FAQ

Common Questions About Responsible Gaming

Yes, but not before the chosen period ends. If you selected a 6-month self-exclusion, you may request reactivation through heybajee Support after those 6 months have passed. Permanent self-exclusion cannot be reversed.

Limit decreases take effect immediately. Limit increases have a 24-hour waiting period to prevent impulsive decisions. This is intentional.

If someone you know is struggling with a gaming problem, have an open and honest conversation with them. Reach out to heybajee Support — we will assist them with full confidentiality. Approaching the situation with empathy is far more effective than pressure.

Yes. During a cooling-off period you cannot make new deposits or place bets, but you can still withdraw any remaining balance in your account. Contact our support team and we will be happy to assist.

Never. heybajee strictly enforces an 18+ policy. Age is verified at registration and confirmed through ID documents during the KYC process. Any account found to belong to a minor is closed immediately.

Yes, completely free. Deposit limits, session timers, cooling-off, and self-exclusion — all tools are available at no cost to every heybajee member. Using them will not result in any penalties or loss of benefits.

Support & Contact

Whether it's a small issue or a big one — we're always here for you

💬

Live Chat Support

Reach us anytime via 24/7 live chat. We're always ready to help with any responsible gaming questions or concerns.

Start Chat
📧

Email Support

Email us with the details of your issue. Our specialist team will respond within 24 hours, and your privacy will be fully protected.

support@heybajee.ws

FAQ page

Find detailed answers on everything from Responsible Gaming to general queries on our FAQ page. Solve common issues on your own, at your own pace.

View FAQ

🎮
🛡️
Safe & Enjoyable Gaming

Enjoy heybajee responsibly

Set your limits, stick to your schedule, and play for fun. heybajee always has a safe gaming environment ready for you.

18+ | Play Responsibly | Terms Apply

বাংলা