heybajee | Privacy Policy and How We Protect Your Data

🛡️

Your Privacy Is Our Responsibility

By using the heybajee platform, you agree to this Privacy Policy. If you have any questions, please contact our support team.

Table of Contents

1 What Information We Collect 2 How We Collect Your Data 3 How We Use Your Information 4 Data Sharing & Disclosure 5 Cookies & Tracking 6 Data Protection Measures 7 Your Rights 8 Data Retention Period 9 Children's Privacy 10 Policy Updates

Heybajee is a trusted online gaming platform committed to providing safe and transparent services for Bangladeshi players. This Privacy Policy ("Policy") explains how heybajee collects your personal information, how it is used, how long it is retained, and what rights you have over your data. This Policy is written in plain language so every member can easily understand it.

1 What Information We Collect

Heybajee collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Data Type	Example	Why We Collect It
Identity Information	Full name, date of birth, NID number	Age & Identity Verification (KYC)
Contact Information	Mobile number, email address	Account Registration & Communication
Financial Information	Mobile banking number, transaction history	Payment Processing
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Gaming Data	Betting history, favorite games	Service Improvement & Personalization

Important: heybajee never stores your full payment card or bank account details on its own servers. The payment gateway connects directly with mobile banking services.

2 How We Collect Your Data

Heybajee collects your information in several ways. You have the right to know about each method:

Direct Payment: What you provide directly through the registration form, KYC document uploads, support chat, or email.
Automatic Collection: While using our website or app, through log files, cookies, and tracking technologies.
Third Parties: Verified data from payment processors (bKash, Nagad, Rocket) and identity verification services.
Device Information: Your mobile or computer model, operating system, and browser type.

Only the minimum necessary information is collected in every case. Collecting unnecessary data goes against heybajee's policy.

3 How We Use Your Information

Heybajee uses your information only for specific, legitimate, and transparent purposes. Each purpose is detailed below:

Account Management: To create your account, verify logins, and manage your membership.
Payment processing: To securely process deposits and withdrawals.
Legal Compliance: To meet KYC, AML (Anti-Money Laundering), and regulatory requirements.
Customer Support: To assist our support team in answering your questions and resolving issues.
Security: To detect fraud, multi-accounting, and unauthorized access.
Personalized Experience: To show game recommendations and relevant offers tailored to your preferences.
Marketing: To keep you informed about promotional offers and new features, with your consent.

You can opt out of marketing communications at any time by turning off notifications in your account settings or by contacting support.

4 Data Sharing & Disclosure

Heybajee does not sell your personal data to third parties. However, information may be shared in certain circumstances:

Payment processors: bKash, Nagad, Rocket — only the information necessary to complete the transaction.
KYC Partner: Registered and trusted service providers used for identity verification.
Legal Authorities: Upon a court order or a lawful request from a government regulator.
Game Provider: Technical data for game loading and RNG verification (not personal information).

When sharing data with third parties, heybajee ensures they adhere to the same standard of privacy. Your information is never sold or rented to any business partner or advertiser.

5 Cookies & Tracking Technologies

Heybajee uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser.

Essential Cookies: Maintaining login sessions and site security — the site cannot function without these.
Functional Cookies: Remembers your language preferences and gaming settings.
Analytical Cookies: To understand which parts of the site are used most — all data is anonymized.

Cookies can be disabled from your browser settings, though some features may not function properly as a result.

heybajee does not use any third-party advertising tracking cookies. Your gaming behavior is never shared with advertisers.

6 Data Protection Measures

Heybajee uses industry-leading technology and processes to keep your data secure:

All data transmissions TLS 1.3 / SSL 256-bit Protected with encryption.
Passwords are never stored in plain text — bcrypt hashing is used.
Sensitive data stored on our servers AES-256 encryption Secured.
Regular third-party security audits and penetration testing are conducted.
Two-Factor Authentication (2FA) Available to all members.
Server data centers are ISO 27001 certified.

In the event of a data breach or security incident, heybajee will notify affected members within 72 hours and take all necessary protective measures.

7 Your Rights

As a heybajee member, you have the following rights over your own data:

👁️

Right to Access

You may request to know what information heybajee holds about you. Contact our support team and the information will be provided within 30 days.

✏️

Right to Rectification

You may request corrections to any inaccurate or incomplete information, either through your account settings or by contacting support.

🗑️

Right to Erasure

After account closure, you may request that your personal data be deleted — however, certain information may be retained for a specified period due to legal obligations.

📦

Right to Data Portability

You may request a copy of your data, typically provided in CSV or JSON format.

🚫

Right to Object

You can object to marketing communications or profiling at any time and opt out whenever you choose.

To exercise these rights, email us at: support@heybajee.ws

8 Data Retention Period

Heybajee retains your data only for as long as necessary:

Active Account: All your information is retained for as long as your account remains active.
After Account Closure: Transaction records may be retained for up to 5 years to meet legal obligations.
KYC Documents: Up to 5 years as required by regulatory guidelines.
Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.
Log Files: Up to 90 days for security purposes.

After the retention period, all data is securely and permanently deleted in a way that cannot be recovered.

9 Children's Privacy

Heybajee strictly does not allow accounts for anyone under 18. We take every precaution to protect the privacy of minors:

Date of birth is verified at the time of registration.
Age is verified through the KYC process.
If any member is found to be under 18, their account will be closed immediately.

If you become aware of a minor using heybajee, please notify our support team immediately.

10 Policy Updates

Heybajee may update this Privacy Policy at any time. For significant changes:

A notice will be posted on the website.
Registered members will be notified via email or SMS.
Updated policies take effect from the date of publication.

If you do not agree to the updated policy, you may request to close your account.

For any questions, contact us: support@heybajee.ws

Privacy Policy — How Heybajee Keeps Your Information Safe

How Your Data Is Protected

Join heybajee with Confidence