Terms and Conditions — Complete Guide to Using heybajee

Heybajee (referred to hereinafter as the "Platform" or "we") is an internationally licensed online gaming service. These Terms and Conditions ("Terms") form a legally binding agreement between heybajee and its users ("you" or "member").

Please read these Terms and Conditions carefully before using heybajee's website, mobile app, or any other service channel. By accepting these Terms and Conditions, you are entering into a legally binding agreement.

• You must be at least 18 years old to use heybajee.
• Only one account is permitted per person.
• It is your own responsibility to comply with the laws applicable in your country.
• Heybajee reserves the right to suspend or close any user's account at any time.

To create an account on heybajee, you must provide accurate and complete information. Opening an account with false details is a violation of these Terms and Conditions and may result in permanent account closure.

What you'll need to provide at registration:

• Full legal name (as shown on your national ID)
• An active mobile number (for OTP verification)
• Correct date of birth (for age verification purposes)
• A strong password (at least 8 characters, including numbers and symbols)

You are responsible for keeping your account secure. Never share your password with anyone. If you suspect unauthorized access to your account, contact heybajee support immediately.

Heybajee supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Terms:

• Minimum deposit amount: ৳200
• Maximum single deposit: ৳50,000 (different limits apply for VIP members)
• Deposits are typically credited to your account within 30 seconds to 5 minutes
• If a delay occurs due to a technical issue, it will be resolved within 24 hours

Withdrawal Terms:

• Minimum withdrawal amount: ৳500
• Maximum daily withdrawal: ৳2,00,000 (standard members)
• Withdrawal requests are typically processed within 15 minutes to 1 hour
• Withdrawals cannot be processed until KYC verification is complete
• Withdrawals can only be made to a mobile banking account registered in your own name

Heybajee offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which are detailed on the relevant promotion page.

Welcome Bonus:

• The welcome bonus on your first deposit is available one time only
• A specific wagering requirement must be met to use bonus funds (typically 20x)
• Bonuses must be used within 30 days of activation, after which they will expire

General Bonus Rules:

• A new bonus generally cannot be claimed while another bonus is still active
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first
• Heybajee reserves the right to modify or cancel any bonus offer at any time
• Heybajee reserves the right to close accounts where bonus abuse is found

The following rules apply to Sports Betting, casino games, and Live Casino participation on heybajee:

• Once a bet is placed, it generally cannot be changed or cancelled
• The results of bets placed after an event has started in live betting are final
• If a game is interrupted due to a technical error, heybajee will provide a reasonable resolution
• Heybajee reserves the right to void any bet placed based on incorrect odds or erroneous information

Minimum & Maximum Bet Limits:

• Slots: minimum ৳1, maximum varies by game
• Sports Betting: minimum ৳100; maximum varies by match and market
• Live Casino: limits vary by table and are displayed in the lobby

The following activities are strictly prohibited on the heybajee platform. Violations may result in immediate account closure:

• Creating or managing multiple accounts
• Registering with false information or someone else's identity
• Bonus abuse or bonus hunting
• Coordinated bet manipulation or arbitrage betting
• Hacking, cracking, or attempting to exploit platform security vulnerabilities
• Using automated bots or software to place bets or play games
• Money laundering or transacting with funds from illegal sources
• Abusing or threatening heybajee staff

Heybajee takes the protection of your personal information very seriously. To learn how we collect, store, and use your data, please refer to our Privacy Policy for full details.

• All data is secured with SSL 256-bit encryption
• Your information is never sold to third parties
• Payment information is never stored on heybajee's servers
• KYC documents are used solely for identity verification purposes

Heybajee believes gaming is meant for entertainment, not addiction. That's why we provide all responsible gaming tools to every member, completely free of charge.

• Set daily, weekly, or monthly deposit limits
• Set session time limits and receive reminders
• Take a temporary break (24 hours to 30 days) or set up a long-term self-exclusion
• If you feel you have a problem with gaming, please reach out to our support team

Gaming addiction is a serious issue. For help, contact our Responsible Gaming page page.

You may request to close your heybajee account at any time. Contact support and your account will be closed within 24 hours.

heybajee may suspend or close an account for the following reasons:

• Violation of these terms
• Involvement in any prohibited activity
• If false information or forged documents are submitted
• If an account has been inactive for an extended period (more than 12 months)
• Failure to complete KYC verification

Heybajee reserves the right to modify, add to, or amend these Terms and Conditions at any time. Members will be notified of significant changes via email or push notification.

• Updated terms take effect from the date they are published
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated Terms and Conditions
• If you do not agree to the updated Terms, you have the right to close your account

If you have any questions about these terms, please contact our support team: support@heybajee.ws